LAST UPDATED: JUNE 2025

65php Privacy Policy – How We Protect Your Personal Data

Your personal information stays yours. Here's exactly what we collect at 65php, why we need it, and the controls you have over your own data.

SSL Encrypted
All data in transit
No Data Selling
We never sell your info
Your Controls
Access, edit, delete
NPC Compliant
Philippine Data Privacy Act

How 65php Keeps Your Data Safe

A plain-language summary of our key privacy commitments before you read the full policy.

Secure Data Storage

All personal data collected by 65php is stored on encrypted servers with access restricted to authorised personnel only. We use industry-standard AES-256 encryption at rest and SSL/TLS encryption for all data in transit between your device and our platform.

We Never Sell Your Data

65php does not sell, rent, or trade your personal information to third parties for their marketing purposes. Full stop. The only third parties who receive your data are those directly involved in delivering the 65php service – payment processors, KYC verification providers, and our licensed game studios.

Minimal Data Collection

We collect only the data we genuinely need to run your account safely and deliver our services. We don't ask for your home address unless it's required for a specific verification, and we don't track your activity outside the 65php platform.

NPC & DPA Compliance

65php's privacy practices are built to comply with Republic Act 10173, also known as the Data Privacy Act of 2012, and the regulations of the National Privacy Commission (NPC) of the Philippines. Filipino players have legally-backed rights over their personal data, and we honour all of them.

Full Player Controls

You can access, correct, and request deletion of your personal data at any time by contacting our Data Protection Officer at support@65php.app. You can also opt out of marketing communications from within your account settings at any time – no friction, no dark patterns.

Breach Notification

In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, 65php will notify affected members and the National Privacy Commission within 72 hours of becoming aware of the breach, in line with NPC requirements and the Data Privacy Act.

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Introduction

This Privacy Policy explains how 65php (the "Platform," accessible at https://65php.app) collects, uses, stores, and protects the personal data of users who register and play on our platform. It applies to all services offered by 65php, including live casino games, slots, jackpot slots, card games, bingo, sabong betting, the VIP Club, and all promotional programmes.

65php is fully committed to protecting your privacy and to operating in accordance with Republic Act 10173 – the Data Privacy Act of 2012 – and the regulations set out by the National Privacy Commission (NPC) of the Philippines. By using the 65php platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.

In plain language: This policy tells you what personal information 65php collects, why we need it, who we share it with (and who we don't), how long we keep it, and what rights you have over your own data as a player in the Philippines. We've written it as plainly as we can because we think you deserve to know this clearly.

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Personal Data We Collect at 65php

65php collects personal data in the following categories. We only collect what we need to provide safe, compliant, and high-quality services.

Account Registration Data

  • Full legal name
  • Date of birth
  • Philippine mobile number
  • Email address
  • Username and encrypted password

KYC Identity Verification Data

  • Government-issued Philippine ID (PhilSys, Passport, Driver's Licence, UMID, SSS ID, Voter's ID) – image and details
  • Proof of address (where required)
  • Selfie or live identity verification image (required for high-tier accounts)

Financial Data

  • GCash or Maya account number (for deposits and withdrawals)
  • Bank account or card details used for transactions
  • Deposit, withdrawal, and transaction history within 65php

Platform Usage Data

  • Games played, bet history, win/loss records
  • Session duration and activity timestamps
  • Device type, operating system, browser type
  • IP address at time of login

Communication Data

  • Contents of support conversations (live chat, email)
  • Preferences and settings you configure within your account

65php does not collect sensitive personal information such as health data, religious beliefs, or political opinions unless directly and unavoidably required by applicable law. We do not collect payment card CVV numbers or full card numbers – these are processed directly by our payment gateway providers and are never stored on 65php servers.

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How 65php Uses Your Personal Data

65php uses the personal data we collect for the following purposes:

  • Account management: Creating, maintaining, and securing your 65php account; verifying your identity; enabling login and account recovery.
  • Service delivery: Processing deposits and withdrawals; allowing you to access and play games; delivering sabong streams and live casino tables.
  • Legal and regulatory compliance: Fulfilling KYC/AML obligations required under Philippine law; reporting to regulatory bodies when legally required; verifying age eligibility.
  • Fraud prevention and security: Detecting and preventing duplicate accounts, money laundering, bonus abuse, and other fraudulent or abusive behaviour; protecting the security of all players on the platform.
  • Customer support: Responding to your queries, resolving disputes, and improving our service based on feedback.
  • Responsible gaming: Monitoring usage patterns to identify potential problem gambling behaviour; delivering responsible gaming tools and interventions where appropriate.
  • Marketing communications (with consent): Sending you promotions, bonus offers, and platform updates via email or SMS, where you have opted in to receive these.
  • Platform improvement: Analysing aggregated, anonymised usage data to improve the 65php platform, game selection, and user experience.

65php does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where expressly required by applicable law or regulation (such as automated age or identity verification).

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Legal Basis for Processing Your Data

Under the Data Privacy Act of 2012 and NPC regulations, 65php processes your personal data on the following legal bases:

Processing Purpose Legal Basis
Account registration and managementPerformance of contract (your 65php account agreement)
Deposits and withdrawalsPerformance of contract
KYC / identity verificationLegal obligation (AML regulations, DPA requirements)
Age verificationLegal obligation
Fraud prevention and security monitoringLegitimate interests of 65php and protection of other players
Responsible gaming monitoringLegitimate interests; legal obligation where applicable
Marketing communicationsYour consent (opt-in); withdrawable at any time
Platform analytics and improvementLegitimate interests (using anonymised/aggregated data only)
Regulatory reportingLegal obligation
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Cookies and Tracking Technologies

65php uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience on the platform. The types of cookies we use are:

  • Strictly necessary cookies: Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without breaking the platform.
  • Functional cookies: Remember your preferences – such as your preferred game lobby view, language setting, and whether you've dismissed a notification.
  • Analytics cookies: Collect anonymised data about how players interact with the platform (which game categories are visited most, where players exit, page load performance). This data is aggregated and not personally identifiable. It is used solely to improve 65php.

65php does not use third-party advertising cookies or tracking pixels from social media platforms. We do not run retargeted advertising based on your 65php activity.

You can manage or delete cookies via your browser settings. Disabling strictly necessary cookies will impair your ability to use the 65php platform. All other cookie categories can be declined without affecting core functionality. A cookie preference centre is accessible from the bottom of the 65php website.

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Third-Party Data Sharing

65php will never sell, rent, or trade your personal information to third parties for their own commercial use. We share data with third parties only where it is necessary to deliver our services, comply with legal obligations, or protect the security of the platform. The categories of third parties we work with are:

  • Payment processors: GCash, Maya, GrabPay, BDO, BPI, UnionBank, and Visa/Mastercard payment networks – receive the minimum transaction data necessary to process your deposits and withdrawals.
  • KYC verification providers: Our licensed identity verification partner receives the document and biometric data you submit during verification. These providers are bound by strict confidentiality and data protection agreements.
  • Game providers: JILI, PG Soft, Pragmatic Play, Evolution Gaming, and other certified studios receive your session data (player ID, bet amounts, game results) to deliver gameplay. They do not receive your name, contact details, or payment information.
  • Customer support platform: Our support ticketing system stores records of your support conversations to allow continuity of service. This data is not shared beyond the 65php support team.
  • Regulatory and law enforcement bodies: 65php will disclose personal data to the NPC, relevant Philippine authorities, or other competent bodies when required to do so by law, court order, or formal regulatory request.

All third-party data processors engaged by 65php are required to handle your data in accordance with the Data Privacy Act of 2012 and maintain appropriate technical and organisational security measures.

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Data Retention

65php retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods we apply are:

  • Active account data: Retained for the duration of your active account plus 5 years after account closure, to meet anti-money laundering record-keeping requirements under Philippine law.
  • KYC / identity verification documents: Retained for 5 years from the date of last account activity, or longer if required by regulatory direction.
  • Transaction records: Retained for 5 years from the date of each transaction.
  • Support conversation records: Retained for 2 years from the date of the conversation, or until the resolution of any related dispute.
  • Marketing preference data: Retained until you withdraw consent or close your account.
  • Platform usage / analytics data (anonymised): Retained indefinitely in anonymised, aggregated form for platform improvement purposes.

When personal data is no longer required under our retention schedule, it is securely deleted or anonymised in a manner that prevents reconstruction of identifiable information.

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Data Security Measures at 65php

Protecting your personal data is a technical and operational priority at 65php. The security measures we implement include:

  • TLS/SSL encryption: All data transmitted between your device and 65php servers is encrypted via TLS 1.3.
  • AES-256 encryption at rest: Personal data and financial records stored on 65php servers are encrypted using AES-256 at rest.
  • Access controls: Access to personal data is restricted on a strict need-to-know basis. All staff access is logged and audited.
  • Two-factor authentication (2FA): Available to all 65php members and required for all staff accounts and administrative access.
  • Regular security audits: 65php engages independent cybersecurity professionals to conduct regular penetration testing and security audits of the platform.
  • Incident response plan: A documented data breach response plan is maintained and tested regularly by the 65php security team.

While 65php takes all reasonable steps to protect your data, no internet-based service can guarantee absolute security. You play an important role in your own account security by using a strong, unique password, enabling 2FA, and not sharing your login credentials with anyone.

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Your Data Rights as a 65php Player

As a Filipino player and data subject under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 65php:

Right to Access

Request a copy of the personal data 65php holds about you, free of charge, once per calendar year.

Right to Correction

Request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where there is no longer a lawful basis for 65php to retain it (subject to legal retention requirements).

Right to Object

Object to the processing of your data for marketing purposes at any time. We will stop marketing communications immediately upon your objection.

Right to Data Portability

Request a copy of your personal data in a structured, machine-readable format where technically feasible.

Right to Complain to the NPC

File a complaint with the National Privacy Commission if you believe 65php has not handled your data in accordance with the Data Privacy Act.

To exercise any of the above rights, contact our Data Protection Officer at support@65php.app with the subject line "Data Rights Request." 65php will acknowledge your request within 3 business days and provide a substantive response within 15 business days.

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Children's Privacy

The 65php platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted during account registration and as part of our KYC process.

If 65php discovers or is notified that a person under the age of 21 has created an account or provided personal data, the account will be immediately closed, all data associated with the account will be deleted, and any deposits will be refunded to the original payment source where technically possible.

If you believe a minor has registered on 65php, please contact us immediately at support@65php.app. We take this matter very seriously and will act on all credible notifications without delay.

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Marketing Communications

65php may send you promotional emails, SMS messages, and in-platform notifications about bonuses, new games, and special offers. We will only send marketing communications to members who have actively opted in to receive them – either during registration or through their account settings.

You can withdraw your marketing consent at any time by:

  • Clicking the "Unsubscribe" link in any marketing email from 65php.
  • Updating your notification preferences in your 65php account settings.
  • Contacting support@65php.app and requesting to be removed from marketing lists.

Withdrawing marketing consent does not affect your ability to use the 65php platform or receive transactional communications (account statements, withdrawal confirmations, security alerts, or important account notifications – these are service communications, not marketing, and cannot be opted out of while your account is active).

65php does not use third-party advertising platforms to re-target you with 65php advertisements based on your account activity. Any 65php advertisements you see on other websites or apps are served through those platforms' own standard advertising systems, not through data sharing from 65php.

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Data Protection Officer

65php has appointed a Data Protection Officer (DPO) responsible for overseeing our compliance with the Data Privacy Act of 2012 and this Privacy Policy. The DPO is the primary point of contact for all data privacy enquiries, requests, and complaints from 65php members.

Contact our Data Protection Officer:

  • Email: support@65php.app (subject line: "Data Privacy / DPO")
  • Response time: Acknowledgement within 3 business days; full response within 15 business days

If you are not satisfied with the response from our DPO, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.

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Updates to This Privacy Policy

65php may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

For material changes – those that significantly affect your rights or how we use your data – we will notify registered members by email and via an in-platform notification at least 14 days before the change takes effect.

Your continued use of the 65php platform after the effective date of any Privacy Policy update constitutes your acceptance of the revised policy. If you do not agree with any changes, please stop using the platform and contact support@65php.app to request account closure and data erasure.

We recommend revisiting this page periodically. If you have any questions about this Privacy Policy or your data at 65php, we're always available at support@65php.app. Our team reads every message and responds within 4 hours during standard business hours.

YOUR DATA, YOUR RIGHTS, OUR COMMITMENT

Play at 65php With Confidence

Your data is protected, your rights are respected, and your winnings are paid in Philippine Peso. Join 840,000+ Filipino players who trust 65php for safe, fair, and honest online gaming. Laro na!

SSL encrypted · NPC compliant · 21+ only · Data never sold